When I went to San Antonio in 1999, I had the opportunity to replace the Back Office package. I selected Data Plus over four other systems and NEVER had a regret.
In the four years that we used DPHS, we had NO DOWN TIME, NO DATA CORRUPTION, and had very positive experiences with updates and fixes. Although I did not call often, when we needed to call, the support staff was available, courteous, and knowledgeable about the issues and did whatever it took to solve our problem.
Our installation at San Antonio was quick and painless. Our former program was old and we were MANY updates and versions behind, to the point where our product was no longer supported. The goal was to be able to provide accurate and timely financial information to the resort operation at the same time that staffing levels were being reduced due to the separation of The Woodlands as an independent operation.
We are very happy to say that we accomplished this goal quite readily. The first month’s financials produced after going live were on time, with complete history loaded for current year and prior year, and all statements were formatted and proofed prior to month end. Final statements were produced on the 4th working day after the close, which is one day early.
Based on my experiences with Data Plus, I would strongly recommend them to any hospitality customer as the best solution for their operation. I know that future Data Plus customers will become as excited as I am about their product, service and customer satisfaction. I am always available for reference calls so don’t hesitate to contact me.
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